Shipping Policy

1. Delivery Range

  • We ship within the United States, however if you are outside of this area, please contact our team for assistance.
  • Remote or hard-to-reach areas may take longer.

2. Order Processing

  • Order Processing Time: Once you complete your order, we will process and prepare your order within 1-2 business days.
  • Shipping Confirmation: Once your order has shipped, you will receive a shipping confirmation email with tracking information.

3. Shipping Methods

We offer standard shipping (USPS Ground Advantage) within 5-10 business days after processing for a cost of $6.99 for the entire order.

   Note: Delivery times may vary depending on weather conditions, traffic conditions, and factors beyond our control. We will notify you if there are any changes to the estimated delivery time.

4. Tracking your order

  • Once your order has been dispatched, you will receive an email or SMS with your order tracking number. You can use this tracking number to check the status and location of your order on the delivery service’s website.
  • Or you can track your order on our website here

5. Delivery issues

  • Missed delivery: If your order does not arrive after the estimated delivery time, please contact us so we can assist in resolving the issue.
  • Faulty delivery: If your order is damaged or not as described, please notify us within 7 days of receipt so we can process a return or refund.

6. Shipping Address

Accurate Information: Please ensure that you provide accurate and complete shipping address information when placing your order. We are not responsible for late or incorrect deliveries due to inaccurate information.

7. Changing Shipping Address

If you need to change your shipping address after your order has been placed, please contact us immediately. We will attempt to update your information before your order is shipped. Once your order has been shipped, we are unable to change the shipping address.

8. Contact

If you have any questions about this Shipping Policy or need assistance with your order, please contact us via:

  • E-mail: [email protected]
  • Phone: +1 (208) 48-9903
  • Address: 205 N Michigan Ave Ste 810, Chicago, IL 60601